VIP Slots Casino Review

VIP Slots is one of the latest online casinos to be opened by the English Harbour Group. This well-known company has been operating since l997, and their team has a wealth of online casino management experience. As such, I expected good things from this Vegas Technology powered casino when I decided to give it the Onine-Casinos.com review treatment.

VIP Slots, as the name suggests, is heavily focused towards the slot player. However, a full suite of games is available via both a no-download web interface as well as a more traditional desktop download client. I always suggest going for the download version, as a rule their applications offer a better gaming experience than the no-download version. The web-based casino is great for those on slow connections or when a player simply wants to get gambling without the usual download and installation process.

Thankfully being on a fast internet connection meant I was able to download the 3.08 mb.
installation file within a minute or so, and within a few minutes more the casino was installed, and up and running on my computer. The only minor criticism is that on first run the casino seemed to be downloading newer versions of the run files. I cannot see why the installer cannot just be updated to use the latest files! This delay wasn’t too bothersome though and pretty quickly I’d set up an account and was ready to play.

At VIP Slots all play takes place using the U.S. dollar currency ($). It is a sham that other currencies cannot be used, but given that this casino does allow players from the USA to become members I can imagine most people actually want to use this currency anyway. Incidentally, account registration is straightforward and a quick details capture form is used to record a new player’ information.

When in the casino lobby a player has access to over 100 games as well as to modules such as the casino’s cashier. It was here that I started my session – although free play mode can be used the fun of gaming only really happens when there’s money at stake! I purchased $100 using my NeTeller account although the usual set of deposit options are available including; credit cards, Moneybookers, Click2pay, and Eco Card. As a new member I was immediately awarded a 100% match bonus giving me $200 of playing power. In fact, the welcome bonus scheme rewards players with up to $777 on their first few deposits. This is pretty decent in anyone’s books and with on-going bonuses regularly boosting deposits by 10%-30% or more VIP Slots is certainly a good choice for bonus hunters!

The various games at VIP Slots are split up by type, a common way for casinos to present their game selection. It is a productive design feature though as it means players can immediately jump to the games they are interested in. For example, I cannot get enough of card games so the ‘Table Games’ section was a great place for me to start playing. A
quick look down the table games menu showed all the classics – Blackjack, Roulette, Tri-Card Poker, and the lesser known games such as, Mulligan Poker, and Casino Hold’Em
Most of these games also offer sub-varieties – Blackjack for example comes in European Rules form but players can also choose to play at the Perfect Pairs, Vegas Strip or Progressive Jackpot tables.

I sat at the European table and was pleased to see minimum bets are accepted of just $2.
Although the lowest I’ve seen online is $1, it’s better than some casinos that I’ve played at recently where the minimum bet was $5! The upper $200 limit should also satisfy the majority of high rollers. The only problem I had is that the lowest chip that can be placed is $2. I accept this is the minimum bet, but it is annoying that a player can only play $2 or $4 – not $3. Despite this though, I was generally satisfied with things on early inspection.

My satisfaction continued when I started to play and I was happy to find the game played smoothly without error. Although this is pretty much a must-have for a casino, I’ve played at a good number where even the simplest of expectations haven’t been met! VIP Slots uses decent graphics and sound effects to make play as realistic as possible, and with an options menu allowing a player to configure the casino to their liking, the vast majority of players should be satisfied with the game presentation.

I continued playing Blackjack for a little while before checking out some of the other table games. Again, decent standard of game was witnessed across the ones I tried out and there really isn’t much to complain about.

The Video Poker games are also sufficient in their presentation although perhaps a little more work could be done to improve the graphical representation. Having said that though, I realize Video Poker is not an easy game to make attractive – after all, the original machines in land-based casinos are often horrid from a graphics viewpoint!

The usual selection of games are available including Jacks are Better, Deuces Wild, Joker Poker, and a handful of other variants. Every game is playable across 1, 2, 3, or 4 hands. However, those who like their multi-hand games played across tens or hundreds of hands will be disappointed with VIP Slots. With that in mind, I did notice that a 10/50/100-hand Deuces Wild game is available so perhaps the game creation team is now focusing on increasing the Video Poker selection? Generally though the casual Video Poker player should be happy with the selection, and indeed I was able t get a decent amount of play on the games available.

However, although I had fun on the Table and Video Poker games I played, I wanted to ensure I had enough money left to play on the slots – after all this is VIP Slots casino! A good number of games are available ranging from simple three-reel machines to multi-line video slots with a range of bonus games. A good number of progressive jackpots are also winnable at VIP Slots – in fact at the time of playing over $2.5m was up for grabs in progressive jackpots!

I had some good hits whilst playing the Double Gold three-reel game and although this is a pretty basic slot machine, the graphical representation really got me hooked! In fact, the graphics I experienced across all the slot games were great. Game play is very smooth an I can see why slot players keep coming back to VIP Slots

My luck continued while playing another three-reel game, this time Wheel of Chance. I was able to match two red sevens with a double-wild symbol for a lovely 320-coin payoff- that’s $150 returned for my $50 bet! Even though I wasn’t able to activate the random wheel bonus round on this game this hit was certainly enough to keep me smiling!

The Video Slots available were also good fun and I enjoyed playing the African-themed
Safari slot. This game awards a $100,000 jackpot for lining up 5-wilds although sadly I didn’t hit any amounts like this, although a $50 winner did keep the smile on my face. Again, the graphics and sound effects were good – a common theme across the VIP Slot range.

Disappointingly, despite having a few decent win along the way I wasn’t able to grind out my bonus and so ended up crashing out and not making a withdrawal. However, the English Harbour Group has no problem with paying winners and most withdrawals are processed within a day or two of being requested. High rollers should just note that a $5000 maximum withdrawal is imposed on a weekly basis.

I always tend to review the customer support department of a casino last, but actually this part of a review always carries a hefty weighting in forming my opinions of a site. After all, a casino’s games might be great but if things start going wrong you need to know help is on hand if you need it. Thankfully VIP Slots scores well in this area with help available 24/7 via email, live chat and telephone. Only a U.S. toll-free number is provided, but with the live chat facility meaning customers around the world can immediately talk to a representative for free this doesn’t concern me too much. When I tested live chat I received immediate help from a representative and even an email I sent was responded to within a few hours. All good stuff.

In conclusion, I was very impressed with this casino. Although on first impressions the casino can look a little dated, a further investigation reveals a decent set of games, with an impressive use of graphics and sound effects. Importantly, this casino group has learned about what makes an online casino tick during its ten years of operation, and as such vital functions such as banking and customer support all work efficiently. Given that a decent set of sign-up and on-going bonuses are also available it is definitely worth checking this place out. IT might not be for you, but certainly I would say give it a go – it is always fun to try somewhere new!

 

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